Advanced · 7 hours
AI Automation Expert
Connect tools, data and models into workflows that run without you.
0 of 5 lessons · +25 XP per lesson
What you will be able to do
- Map processes worth automating
- Design reliable multi-step AI workflows
- Add monitoring, fallbacks and human checkpoints
Lessons
Lesson 1 · 14 min
Mapping the process
Automate a documented process, never an undocumented mess.
- Write the manual steps first
- Measure current time and error rate
- Automate the highest-volume step first
Lesson 2 · 15 min
Triggers, actions and data
Every workflow is a trigger, transformations and a destination.
- Prefer webhooks over polling where possible
- Normalise data before it reaches the model
- Store raw input for debugging
Lesson 3 · 15 min
Reliability and fallbacks
AI steps fail; design for it.
- Validate model output against a schema
- Retry with a cheaper deterministic path
- Alert a human when confidence is low
Lesson 4 · 12 min
Human in the loop
Approval gates keep automation trustworthy.
- Gate anything customer-facing
- Log every automated decision
- Make it one click to override
Lesson 5 · 12 min
Scaling and cost control
Token cost grows quietly; measure per run.
- Cache repeated context
- Use small models for classification
- Set spend alerts before you scale
Quiz
Score 70% or more to unlock your certificate. +20 XP on your first pass.
Final assessment
Document one manual process end to end, then design an automated version with validation, fallback and a human approval gate.
Resources
Certificate
Certificates are earned, not given. You need all three:
- ⬜ All 5 lessons completed
- ⬜ Quiz passed (70%+)
- ⬜ Final assessment submitted
Each certificate gets a unique ID, a public verification page and a QR code — so employers can check it in seconds.